What is Kloudtalk?
Kloudtalk is a powerful tool that helps you engage with your web visitors. Live !!!
- Personal Engagement
- Terminate webcalls
- Browser solution
Personal Engagement platform for websites & mobile applications
KloudTalk is a real-time personal engagement platform it enables you to personalize every interaction on your website and mobile application
- Know every web visitor personally
- Touch the pain points
- Greet them in their language
- Add call routes based on team, location and language
Video Chat | Audio Call | Screen Share | Annotation
You can connect with your customers through Video Chat, Audio Calling, Screen Sharing and annotation to share information with them in real-time on your business website and mobile app
- Allow your customers to connect with you on a single click
- Give your customer expert help face to face without travelling
- See the problem with video chat and solve it without leaving your desk
- Guide and navigate them as you do in a physical store
Never miss a customer even if you are offline
Land web calls to the agents even if they are offline. Customer’s webcalls can be terminated to any number of the world and all this is absolutely free for your website/mobile application visitors
- Terminate web calls to any mobile or landline number
- Terminate calls to multiple teams
- Manage different time zones with advanced routing
- Assign multiple numbers to teams
Kloudtalk is browser based solution with NO Download required at web visitor’s end
You can connect and interact with your customers spontaneously with no prior contact or installation instructions. Your web/app visitors can call you directly from their browser
- Enable your web visitors to make calls with a browser
- Voice and video encryption make calls even more secure
- Multiple and reliable media stream with advanced voice and video quality
- Platform and device independent
Who can use it?
Any customer facing department of a company can use kloudtalk to engage with them LIVE
Resolve customer queries faster by giving your agent the ability to see what your customers see and at the same time reduce the customer support cost.
Increase Sales by personalizing the relationship with your online customers. Interact and provide solution from anywhere and anytime.
Keep up with the evolved client expectations for receiving consultation, provide comprehensive consultation from anywhere.
Increase online conversion and provide a wow experience to your customers and build brand loyalty.
How companies can benefit from Kloudtalk?
Your team can have customer interactions on a variety of devices including:
Any OS and all common browsers
Android and iOS browsers
Chrome, Safari are supported on Mobile and Tablet
Android and iOS SDKs are available for in-app integration, now your customers can contact your from your app
BRING INTEGRATIONS TO YOUR EXISTING FLOW
Copy Paste Talk
Integrate Kloudtalk on Your Website in 3 Easy Steps
Login to dashboard and copy the script.
Paste the script just before the closing body tag (<body> </body>) of your website page code.
Start taking Live calls from your customers and website visitors.