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IVRs need no introduction. We have covered a lot about the functioning of Interactive Voice Response in business phone systems in our previous blogs. Today, we are going to highlight some of the major challenges faced by businesses around the globe and how IVR system provide solution to those challenges. Phone calls are like life-lines […]
No matter how, when, and where a business started, eventually, it will need an office phone system to support its business communication. Why? Statistics reveal that 46% of businesses say that they’ve lost a customer because of ineffective or poor communication. Certainly, ineffective business communication not only causes unmet expectations but also results in clients’ […]
We know that “a happy customer is the greatest advertisement”. Today, businesses keep a customer-centric approach. It is a major factor that determine their success amidst the changing business landscape and cut-throat competition. The emerging IVR i.e. interactive voice response technology proves as a boon. How? An IVR, which is also known as Auto Attendant, is basically […]
What could be the biggest nightmare for a business? It is when a customer calls a business and reaches a dead end rather than getting an answer to their query. Mostly, it happens as the caller gets connected to the wrong department or agent. But it is important to realize that even one such call […]
While every single call is essential for a business, the business number on which the call is made is equally crucial. Investing in complex and costly hardware-based phone systems with physical phone lines is no more the only option. In today’s digital age, virtual phone numbers for business phone systems offer a flexible and affordable […]
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Business phone systems have become a part and parcel of every company, especially the small scale enterprises.
Click to call is a type of digital communication system that allows web users to call any brand representative by clicking on a button on a website or email signature.
Recent Blog
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