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The interactive Voice Response System (IVR) has become an important tool for many businesses. If you look back a decade from now, IVR Systems were not that popular. However, with businesses adopting the digital platform, the adaptability of IVR Systems has increased. Companies flash their business phone numbers on websites, emailers, social media profiles, and […]
Click to call is a type of digital communication system that allows web users to call any brand representative by clicking on a button on a website or email signature.
An IP PBX is a solution that allows handling of internal traffic between and organization and act as the gatekeeper to the outside world. In a layman term, it’s phone system for businesses that allows calls to function using VoIP. Here all information that is transmitted through phone communication is converged with data communication and […]
Most businesses across the globe are nowadays using some form of the cloud platform. In these years, Cloud Phone System has become quite popular as it is making the communication process easy for businesses. Whether it’s a startup or any large company, a cloud-based business phone system is ideal for all-sized enterprises. Earlier, businesses had […]
Good customer phone experience is very important for any organization as it helps in enhancing the image of your brand. Long terms and healthy relationships with customers can be built with every inbound and outbound call by your contact center. Most website visitors looking for a solution or product prefers to call on the business […]
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