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Create multi-level IVRs and route calls to multiple teams. Create and implement flexible IVR menus for handling incoming calls.
Intelligent call routing patch customer calls directly with the right agent. Saving time for customer and help agents to manage calls effectively
Integrate Kloudtalk ‘Click to call’ button on your website and let your customer call you from your Website and Email Signature
Dashboard presents information in an organized format for the Admin to analyze and take quick decision. Record all or selective calls based on your requirement
A professional text to speech IVR that converts any written text into spoken words. No need to pay extra for getting professional voice recoded for your IVR.
Dashboard presents information in an organized format for the Admin to analyze and take quick decision. Record all or selective calls based on your requirement
Manage and create working time of your different teams located at different locations. Set office hours and manage off days with few clicks.
Customers can leave voicemails during your non-working timings. Get voicemails as attachments on your email.