KloudTalk Features

Business Number

Buy Phone Numbers in over 50+ Countries. Get virtual phone numbers instantly in virtually all the major countries

Multilevel IVR

Create multi-level IVRs and route calls to multiple teams. Create and implement flexible IVR menus for handling incoming calls.

Call Routing & MGMT.

Intelligent call routing patch customer calls directly with the right agent. Saving time for customer and help agents to manage calls effectively

Click to Call

Integrate Kloudtalk ‘Click to call’ button on your website and let your customer call you from your Website and Email Signature

Recording

Dashboard presents information in an organized format for the Admin to analyze and take quick decision. Record all or selective calls based on your requirement

Text to speech

A professional text to speech IVR that converts any written text into spoken words. No need to pay extra for getting professional voice recoded for your IVR.

Reporting

Dashboard presents information in an organized format for the Admin to analyze and take quick decision. Record all or selective calls based on your requirement

Working Time

Manage and create working time of your different teams located at different locations. Set office hours and manage off days with few clicks.

Voicemail

Customers can leave voicemails during your non-working timings. Get voicemails as attachments on your email.

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